The retail giant is offering refund on the all the models of the hoverboard to its customers.
The latest technology of hoverboards has been quite popular with the youth lately, but this device has been blow up and caused a number of injuries due to which Amazon.com has decided to offer full refunds on the devices that have been sold online in the United States as well as Canada. Even though there are number of other supplier of the product, the retail giant wanted to be the first one to give in.
The United States Consumer Product Safety Commission – CPSC has been examining the hoverboards since last year December; on Wednesday the Commission appreciated this decision of Amazon’s and further expected other retails and distributors of the device to do the same as these devices have become a serious safety concern now.
The Commission has been keeping an eye on the performance of the product due to which a number of injuries have been caused as people tend to lose their balance and fall off the hoverboard – the emergency to the hospitals have been increase due to the injuries caused by the product. It stated that these falls might have been caused due to some fault in the design of the boards.
Elliot F. Kaye, the chairman of the Consumer Product Safety Commission stated that falling off of the device seems like a very normal one after observing the service but he believes that the companies should consider that the current design might not take into account that there is a difference in every person’s weights which could be the reason for these falls.
Additionally, this is not the only issue associated with the hoverboard, in over 10 different states 11 cases of the product of being blown up have been reported too. A number of videos have gone viral on social media of celebrities and kids falling off of the device as well; even though those were minor injuries the commission is afraid that some of the falls can be serious and fatal. It has been recommended that the users wear safety gear before getting on the board.
Presently, the commission has been viewing over 39 cases in which the boards have literally blown up into flames; most of the have blown up while being charge. 13 hoverboards made by different manufacturers are under observation now – safety standards are being developed for the device.
The retail giant has already started giving full refunds to people who purchased the device in the United Kingdom. The online shopping company is no longer selling certain models of the hoverboard in the region. Currently, the organization is sending emails to all the customers who purchased the product to offer the refund and also allowing the users to return the device if they want to.
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